TrackTrack Support

We're here to help. Whether you have a question about the TrackTrack app, your account, a technical issue, or an idea to share, please reach out and our team will get back to you.

How we can help

  • App & account: signing in, connecting your store or ad platforms, account settings, or deleting your account.
  • Technical issues: errors, data or syncing questions, or unexpected behavior in the app.
  • Product feedback & feature requests: tell us what would make TrackTrack more useful for you.

Contact us

We aim to respond within a reasonable timeframe on business days.

Business address

Wesmond International Limited
Unit D18, 3/F, Wong King Industrial Building, No.2 Tai Yau Street, Kowloon, Hong Kong

Privacy

See our Privacy Policy for how we handle your data.